On the reception desk of the hotel, I see a reservation from Expedia, a fax with a copy of their card, number, security code, and their travel department’s card. Curious, how is this possible? It’s the 21st century. Expedia did a good job, sorting out the issue “we have no rooms, although we see you had reserved a room”
Expedia has booked a room for us. I arrived at the hotel and found a fax copy of the reservation on the receptionist’s table. It includes a copy of Expedia’s card, the full card number, and security code… interesting, is it safe?
Thanks, Expedia, you successfully resolved the issue with “all rooms are booked in the hotel your client reserved a week ago”
