Completely lost their minds. It’s impossible to search for anything on Google Maps that contains the word Covid. Specifically, I need to get tested to return to the USA.
I eventually found a place, and am sitting right in front of the door at this very second.
What surprised me was how advanced the consultation system via WhatsApp is in Colombia. A large clinic, instead of or in addition to a voice call center, has a very responsive service via WhatsApp. Day and night.
Why isn’t there such a thing with mobile operators and online stores? Super convenient – you just send a message about what you need, and they immediately handle it and report back. Authentication is automatic – for simple requests, it’s assumed that messages from number X are written by the owner of number X. Unlike email, responses are expected within seconds to minutes, and you don’t have to sit and stare at an online chat to not miss a message – with WhatsApp, it pops up on your phone.
Kudos to WhatsApp for making services for businesses. It’s a pity it’s not the same in the USA yet. I heard that WhatsApp for business is long established in Russia. Is that true?
Hi, I'm Rauf Aliev. 