September 22 2018, 21:57

On the reception desk of the hotel, I see a reservation from Expedia, a fax with a copy of their card, number, security code, and their travel department’s card. Curious, how is this possible? It’s the 21st century. Expedia did a good job, sorting out the issue “we have no rooms, although we see you had reserved a room”

Expedia has booked a room for us. I arrived at the hotel and found a fax copy of the reservation on the receptionist’s table. It includes a copy of Expedia’s card, the full card number, and security code… interesting, is it safe?

Thanks, Expedia, you successfully resolved the issue with “all rooms are booked in the hotel your client reserved a week ago”

September 22 2018, 16:14

The first rule of a good interface: explain why someone should do something (enter an email or check a box) or not do it (do not touch the furniture, turn off the mobile phone, or maintain silence). In our country, people don’t understand why embassies or airplanes require turning off mobile phones, yet you can’t touch exhibits in a museum with hands. This is because it’s not explained.