I ordered a Breville kettle. Costs a hundred bucks. Yes, I could have bought a similar one for 30, but I have all Breville products, plus a kettle is bought for several years. I come home – there’s a box up to my waist at the door. Not that surprised, because Amazon likes to put some little thing in the far corner of a huge box, it’s easier for them. But doubts increased after I couldn’t lift it with one hand. I bring it inside — and there are four kettles.
I open Amazon, check the order – everything’s correct, just one. Maybe they sell a 4-pack for 100 bucks? No, the description says one kettle. I contact support, a robot responds. I select the “brought extra items” option. The robot says “our fault, keep them”. Well, okay, now I have four kettles. Big family, one kettle for each.
Nadia has an Oura Ring 4. She says it has to be charged often. She says it used to last longer. I get in touch with support. A robot responds. I activate my own robot and ask it to draft a good letter to support. Their robot empathizes, says, “I’ll now connect to your ring and understand everything.” Connected, understood. Says, expect a new ring. Today, a plain envelope arrived with the ring inside. If it weren’t for FedEx it’d be easily lost in spam.
I love robots, almost got seven hundred bucks worth of goodies because of them. Well, good, at least the ring was a warranty case, although I expected to be dismissed with my battery complaints.
Well then, I asked the robot to make an illustration for the post.
Hi, I'm Rauf Aliev. 