Lived in New York on Manhattan for a couple of days recently. The hotel cost 370 USD per day (see photo). Out of which 284 USD is the cost for one day, and the remaining 86 USD are taxes + a mysterious Facility Fee of 35 USD (per day).
From the hotel’s website: “What is a Facility Fee? It’s a hotel service charge! $35 plus tax per day per room provides our guests access to all amenities at Freehand NY, including high-speed WiFi, complimentary 3x filtered water, 24-hour fitness center access, SMART TV connection, priority access to programs and events, and rooftop priority — Broken Shaker!”
Needless to say, these 35 USD were of course not included in the reservation system. It’s not practical to visit every hotel’s website to check for fees before pressing the book button. And yes, the confirmation does state FACILITY FEE TO BE PAID ON ARRIVAL, you can always read and cancel. But for the future, it’s always better to check.
Hi, I'm Rauf Aliev. 